Charging
- Fully charge before first use.
- Use the cable supplied, or a reputable charger with the same output.
- Charge on a hard, non-flammable surface, away from heat and out of reach of children. Don't charge overnight on a bed or sofa.
- Stop using and contact us if a battery gets unusually hot, swells, smells or is damaged.
Making the battery last
- Lower heat settings run longer. Save the highest setting for when you're standing still in serious cold.
- Cold weather shortens any battery's runtime. Keep spare batteries and power banks warm in an inside pocket.
- If you store the product for the summer, charge the battery to about half first and recharge every few months.
Washing
- Always remove the battery or power bank first.
- Vest: machine wash on a gentle cycle, then hang to dry.
- Gloves: spot clean with a damp cloth and air dry.
- Insoles: wipe clean with a damp cloth. Don't submerge.
- Never iron, tumble dry or dry clean heated products, and make sure everything is fully dry before reconnecting the battery.
Safe use
- Don't use heated products on anyone who can't feel heat properly or can't remove the product themselves, including young children.
- If you feel discomfort, lower the setting or switch off.
- Don't sleep in heated products with the heat on.
- Don't use if the heating element, cables or battery are damaged.
Questions? Email support@alovstein.com.